This is the minimum PUA benefit amount. If you have been asked to submit additional documentation, this amount may appear until your claim can be processed.
You don't have to upload your 2019 tax returns immediately as proof of your income, but you will have to within 21 days. Otherwise, the system will default to the minimum benefit amount, and you will receive an email with a link telling you to return and upload a document.
In addition, from April 4 through July 25, everyone who receives PUA also will receive the weekly $600 supplemental payments made possible by the Federal Pandemic Unemployment Compensation program.
It's possible you're using your log-in credentials for the regular unemployment website. Your log-in credentials for the PUA website will be different. To apply for PUA, visit
pua.unemployment.ohio.gov and click the button that says "Click Here to Apply for Pandemic Unemployment Assistance."
After submitting your application, log in to your account and go to the "View and Maintain Account Information" tab on the left side of the screen. You will be able to upload your 1099 there.
After submitting your application, log in to your account and go to the "View and Maintain Account Information" tab on the left side of the screen. Then click on "Upload 1040 Tax Document."
One possibility is that when you entered your phone number, you also may have checked the box saying that you don’t have a phone number. When that happens, the system won’t let you proceed.
After submitting your application, log in to your account and go to the "View and Maintain Account Information" tab on the left side of the screen. You will be able to update your banking information there. Staff cannot assist with this.
If you're not able to reset your password online, please call the PUA Call Center at (833) 604-0774.
You will need to click on the button that says "Summary" so that you can verify that the answers you entered are correct. Then click on "Submit." This will certify your weekly claim and provide the next weeks, if any, to be claimed. If you would like to change any of your answers, click on "Previous" to change them.
You have two options. You can either enter new banking information or switch to debit card payments. If the payment was rejected because it was more than the bank will allow you to deposit in a given time period, you will need to use a different bank or switch to debit card payments. For security reasons, you can do this ONLY through self-service online. You will need to take one of these actions in order to receive the payment.
Log into your account at
pua.unemployment.ohio.gov. In the left toolbar, click on "Issues and Determinations" under "View and Maintain Account Information." Click on the Issue Identification Number that you would like to provide documentation for. Then check the box to provide additional documentation and select "Next." On the next screen, select "Yes." Select the "Upload Document" button, add your document and click "Submit." To upload multiple documents, repeat these steps.